Tell us what you're dealing with

LML works across Australia, New Zealand and Papua New Guinea, and we continue to expand into new markets.

Our Australian work spans every state and territory, and we manage national portfolios. Our consultants are industry-trained specialists with more than 500 years of combined experience, supported by a dedicated project team of mechanical engineers and qualified professionals working solely on upgrade and replacement work alongside our senior consultants. We also hold Design Practitioner (DPVT) and Annual Fire Safety Statement (AFSS) accreditation. Because the obligations that attach to a lift differ between jurisdictions, reporting is always written to the requirements that apply where the asset actually sits.

Work is delivered in independently priced and independently invoiced stages, so you can commission one stage without committing to the programme. Fees are fixed for a defined scope and agreed in advance.

For an audit that means a defined fee for a defined number of assets. For a modernisation, the five stages (feasibility, technical specification, tender, contract draft and project management) are each priced separately. We take no commission from any contractor on any engagement.

The building address, the number and type of lifts, your current maintenance agreement, any recent maintenance and breakdown records, any previous reports or quotations, and a description of the problem you are trying to resolve.

If some of that is unavailable, it is not an obstacle. Missing records are themselves a finding. An initial discussion will establish what is genuinely required for the scope in question.

Both. LML can be engaged for advice alone, or to act for the owner through the full delivery of a project: specification, tender, contract, construction monitoring, witness testing, defect close-out and handover.

Where we project manage, we represent the owner rather than the contractor. That includes a fortnightly site inspection cadence during works, a defect register carried forward between inspections, and confirmation that outstanding defects are closed and handover documentation received before the final stage is signed off.

Yes, if you want us to. Many clients engage LML specifically to take the technical conversation with the contractor off their desk.

That can range from reviewing and responding to quotations, through managing defect close-out and performance issues, to acting as the owner's representative for the duration of a project. Where an ongoing arrangement is in place, we hold the contractor to the measured performance obligations in the agreement rather than to a general expectation of service.

An independent assessment of the equipment, the maintenance arrangements and whatever prompted the concern. That establishes an evidence base before any money is committed.

It is deliberately the cheapest step in the sequence. Whether the answer turns out to be better maintenance, corrective works, a contract change, modernisation or replacement, the assessment is what tells you which, and what it should cost.